Return & Refund Policy

Having issues with your lighter? No problem.

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30 Day Return & Refund Policy

We will be able to honor your return or refund only if the order is within the 30 day time frame from when the item was received.

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Conditions

• All items must be received back in hand and inspected before any refunds or replacements are processed
• Item must not have any damage from attempt to repair or any alterations. Item should be in the condition that it was received.
• Returns and refunds will be honored for items that were received in defect or incorrect item was received.

Return Policy

• Returns are only valid between a 30 day time frame from when the item was received.
• If your item was received in defect or you received the wrong item, please email us at info@themaventorch.com with your order number and describe the issue. Please also indicate whether you would like a replacement or refund for the defected item. We will provide you a return shipping label at our cost to return the item.
• Returns must be received back to us in the condition it was received and inspected before any replacements or refunds are processed.

Refund Policy

• Once your item has arrived and is inspected, your replacement or refund will be processed. Please allow 2-5 business days for refunds to appear back on your original payment method.
• Refunds are only valid if item was returned within 30 day time frame from when the item was received.